Games Workshop Reopening soon! Games Workshop

Things in the world are still up in the air and life is far from back to normal, but there is light at the end of the tunnel and thankfully its not the front of an oncoming train.  Here is some great news from Andy Smillie from Games Workshop and its fantastic to see that one of the biggest companies in the hobby is supporting the smaller side!

An important message from  Andy Smillie

Last week, I let you know that some of our stores were beginning to reopen. The question you’ve most asked since then has been, “What about online? When will start taking orders again?” I’m happy to confirm what you might have seen over on our Investor Relations site earlier this morning: we’re now able to open up some of our warehouses and will begin shipping orders very soon.

Safety First

The health and safety of all our customers and staff remains our number one priority, so a whole host of new precautions have been introduced to make sure operations can be carried out in a safe environment. We’re being very careful in how we do this – our Health & Safety and warehouse teams have worked tirelessly to ensure that these facilities adhere to all government guidelines and that our staff will be maintaining effective social distancing, and practising good hygeine at all times.

Thanks to these heroic efforts, we’re able to reopen some of our warehouses from today. This means that (depending on where you are in the world) if you have an order pending with us to be shipped out to your home address, it will be processed and dispatched over the next few days. If you have an order pending to be shipped to a Games Workshop or Warhammer store, we’ll be in touch soon to sort out the next steps for your order. The warehouse teams will be working hard to make sure you get your orders as quickly and efficiently as possible while taking the utmost care to keep everyone safe.

How About the Webstore? won’t be taking any new orders just yet, as we want to make sure pending orders are cleared while we are getting the site back up and running fully. Don’t worry though, the webstore will be open for business again very soon! Like, Friday soon. From the 1st of May, you’ll once again (subject to your location) be able to place orders on and stock up on all those hobby essentials.

It won’t quite be business as usual though, and there are a few things to bear in mind:

  • With many of our retail stores still closed, the “ship-to-store” delivery option won’t be available. To offset this, we’re reducing the Free Shipping threshold by 50% in all territories where this option was previously available.
  • With the warehouse reconfigured for extra safety, it may take longer than normal to process, pack and ship your order.
  • With the factory still locked down, we are likely to see a few more items than usual go out of stock, and it may take us a bit longer than normal to resupply them.
  • Our focus right now is on getting you your hobby essentials. No news on when we’ll be unleashing new releases just yet. We’ll keep you posted.


Supporting Independents

Now, I know that loads of you love supporting your local independent stores, and as the warehouses come back online, we’ll be able to start resupplying them. While many of them aren’t open for business right now (and it may be some time yet before they are), we’ve come up with something special to help them out when that time comes. We’ll be sending our independent stockists a supply of a very special edition Catachan Colonel free of charge, so they can keep every penny they make! Like other limited edition or Made to Order miniatures, this Catachan won’t be available anywhere else, so keep in touch with your local independent store – they’ll be counting on your loyalty when they reopen.

Catachan Colonel

All that remains now is to thank you all for your amazing community spirit during this extraordinary time. It’s been super inspiring to see all the models you’ve painted and shared online, and witnessing how you’ve been lifting each other up with positivity and support has really kept all our spirits high. Ours truly is the very best of communities.

As ever, stay safe.

– Andy Smillie
Global Head of Warhammer Community

Warhammer Community

Support your local games store and Gamers Web strongly recommends our good friends at 6s2HIt, one of the best independent stockists in Scotland!

And visit 6s2Hit for loads of great gaming products under one roof.

Images copyright Games Workshop/6s2Hit all rights reserved

Published by Marc Farrimond

I'm a 55 year guy from Wigan in Lancashire living in Edinburgh, Scotland with two of my four awesome kids and my long suffering wife Laura. I have worked freelance over the years for some of the biggest names in tabletop and roleplaying and I am a very keen cosplayer and photographer.

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